Services

Managed IT & helpdesk

Your staff get someone to call. We get the alert before they do.

• Unlimited helpdesk for your team, remote and on site
• Monitoring and patching on every workstation and server
• Endpoint protection, deployed and actually watched
• New-hire setup and departure offboarding handled properly
• Hardware sourcing, imaging and warranty handling
• Your environment documented — and the documentation is yours

Business phone systems

Modern VoIP built on 3CX. Most businesses we move over pay less than they did on their old lines and get considerably more.

• Auto attendants, call queues and ring groups that make sense
• Voicemail delivered to email
• Desk phones, softphones and mobile apps on the same extension
• Call recording and reporting where you need it
• Number porting handled, including the parts carriers make difficult
• We run the system — you are not left administering it

Networks & Wi-Fi

Business-grade equipment, centrally monitored, designed for the building you actually have.

• Firewalls, switching and access points from UniFi and Omada
• Wireless surveys, so coverage is designed rather than guessed
• Separate guest and staff networks, properly segmented
• VPN and remote access for staff working off site
• Cabling and installation coordinated end to end
• Centrally monitored, so we usually see a fault before you report it

Microsoft 365 & email security

Email is still how most attacks arrive and how most business gets done. It deserves more attention than it usually gets.

• Migration from whatever you are on now, including old POP mailboxes
• Licence review — a lot of businesses are paying for the wrong tier
• Multi-factor authentication rolled out without a mutiny
• SPF, DKIM and DMARC configured so your mail is trusted
• Shared mailboxes, distribution groups and Teams set up sanely
• Retention and recovery, so a deleted mailbox is not a crisis

Backup & continuity

A backup nobody has restored from is a theory. We test ours.

• Layered backups — local for speed, off site for survival
• Microsoft 365 backed up separately, because Microsoft does not do it for you
• Restores tested, not assumed
• Documented recovery steps for the systems you cannot lose
• Ransomware-resistant retention

Websites & hosting

We build sites and host them on our own servers. The people who run your site are the people who answer your phone.

• Design and build, or a rebuild of what you already have
• Hosting on our own infrastructure with automatic HTTPS
• Built to be fast on a phone and on rural broadband
• Accessible by default — see ADA compliance
• Backups and updates handled
• Domains, DNS and email records managed alongside it